Freight, Stock, etc.

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Freight Delivery Times - Australia and International This Freight Delivery Time Schedule has been sourced from the carriers themselves. If there are courier delays it could be because it is going through a security clearance or there has been a public holiday and all deliveries are delayed. This is only a guide. Freight has been worked out individually on each product because of its size, cubic/volumetric weight and destination. The freight cost that you will see added to your shopping cart when you check out is for Postage, Packaging and Handling (Box and Padding) and/or Insurance by either Australia Post or Courier. If you don't stipulate a freight method we will either use Express Post (uninsured) or Registered Post. If the items are fragile we recommend you insure the products and use Australia Post. Small priced items are automatically covered for insurance by Registered Mail (up to $100.00) but expensive items (projectors, notebooks, etc.) will require an additional fee.  If goods are located in our interstate warehouses, they will be despatched by Courier with Insurance (Australian Air Express, TNT or Toll Ipec). Australia Post is not available from these warehouses. If you want us to despatch them, you will have to wait for them to arrive in Melbourne - allow 2 days Sydney/Adelaide and 3-5 days Brisbane/Perth. All couriers will require a signature before goods are delivered and a business day-time address and land-line telephone number is recommended. Attempted Deliveries - If you are not there to receive the goods, a card will be left. If this happens, we will be notified and a second freight charge will be incurred. If you do not want to pay for a second delivery fee, please use Australia Post. These charges will not be waived. Goods will not be left on your front door. If you have an alternate address for delivery, please let us know. Generally couriers will deliver in the morning. Couriers cannot meet you at a specific time at your residence - courier companies do not allow this. They are on a set timeframe and cannot stop and wait.                                                                                           DOMESTIC FREIGHT                                                                         Note:  2 Days is 2 Business Working Days (No mail is sorted on weekends)       CARRIER     DELIVERY OPT. INSUR AVAIL.     TRACE     SIGNATURE REQUIRED   EXPORT   LIMIT     METRO CAPITAL CITIES   OUTSIDE METRO         Australia Post       http://www.auspost.com.au   Express Post Next Business Day 2 Days No No No 500g Satchel 3kg Satchel Gen. Parcel Express Post Platinum Next Business Day 2 Days No Yes - Signature Required http://platinum.auspost.com.au/platinum/index.asp   500g Satchel 3kg Satchel Parcel Post 2 Days (Metro) 5-7 Days (WA/Darwin) No No No 20kg / Size Registered Mail 2 Days (Metro) 5-7 Days (WA/Darwin) Yes $5,000 limit Yes Yes 20kg / Size   Couriers Couriers Please Same Day (Melb) Next Bus. Day (Syd/Adel) 2-4 Days No Yes http://www.couriersplease.com.au 25kg per box Australian Air Express (Box)   5kg Satchel Next Bus. Day       Next Bus. Day 2-4 Days       2-4 Days Yes         No Yes http://www.aae.com.au No         No DHL Next Bus. Day 2-3 Days Yes Yes http://www.dhl.com.au No TNT Next Bus. Day - Overnight First Class Road 2-7 Days Yes Yes http://www.tnt.com.au No                                                                                      INTERNATIONAL FREIGHT       CARRIER     DELIVERY   OPT. INSUR AVAIL.     TRACE     SIGN     LIMIT   CAPITAL CITY OUTSIDE CAPITAL CITY         Australia Post       http://www.auspost.com.au   Airmail 3-10 Days Yes No No 20kg Economy Air 2-4 Weeks Yes No No 20kg Sea Mail (Excludes Hong Kong) 2-3 Months (USA, Canada and Europe Only) Yes No No 20kg   Couriers   ECI International Australia Post Asia – 1-2 Days USA, Canada – 3 Days Europe – 4 Days Yes Yes http://ice.auspost.com.au/     20kg Export Limit Insurance only up to $5,000.00 AUD DHL Asia – 1-2 Days USA, Canada – 1-2 Days Europe – 2-3 Days Yes Yes http://www.dhl.com.au   No Export Limit TNT Global Express Asia – 1-2 Days USA, Canada -1-2 Days Europe – 3-7 Days Yes Yes http://www.tnt.com.au   No Export Limit FedEx International Priority Asia – 1 Day USA, Canada – 2 Days Europe – 3 Days Yes Yes http://www.fedex.com/au/   No Export Limit   NOTE: All freight pricing is based on Express Couriers International (ECI) or Airmail. If you wish to use DHL, TNT or FedEx you will be responsible to pay the difference, which is quite considerable. ECI delivers the same time as DHL, TNT and FedEx. Please be advised that you are responsible to pay all the duties and taxes when the goods arrive in your country (these are not Customs free goods). Please check before despatch as delivery times differ for each destination/country. Some countries are excluded from ECI deliveries. Sea Mail is only available for some countries.